FORMAL EMAIL
Der,
Last friday I bought an MP3 Player on your site Gadgets. I recibed yesterday at home, once I had open it, I realized that the headphones didn't work properly.
First at all i thought that it was a headphones problema, but latter I cheked with mines and it didn't work either. I apreciate it was a player problem.
I attach to this email the product invoice
I hope that you can offer me a solution
I propose you or get my Money bakc or get my MP3 Player replaced
Sincerly
JOSEP CASTELLS LLACH
11.11.2019
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